Frequently asked questions
For sellers who store, ship, or take returns in Italy and the EU. Email sales@italialogistics.com if your case is not covered here.
Where is the warehouse?
In the Milan metropolitan area. We email the street address when you start.
Who is this for?
Sellers already selling, or about to sell, on Italian or EU channels who need a local warehouse and a local returns address.
How do I start sending stock?
Email sales@italialogistics.com with your category and a rough volume. We reply by email with the next step.
How does the returns address work?
You use the Milan returns address we give you in the returns policy of your Italian store. Buyers in Italy ship the return there. We receive it, inspect it, and follow your instructions. We email that address when you start.
Can I use returns handling without storing all of my stock?
Describe the case by email. We will say whether a returns-only arrangement fits.
How do I contact you?
Email sales@italialogistics.com. That is the only contact published on this site.